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When a computer goes down...

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...this happens.

Not yet :/

5/5/2021

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As you may or may not know my laser system went down and I could not get it back to operational this time so I purchased a new system which is in my studio and set up.  I expected to be fully trained by the manufacturer last Thursday and be in production by Friday but that didn't happen.  I received the balance of my training on Tuesday 5/4 only to find out there are software issues that the manufacturer and I must work through. It has been one thing after another but we are making progress and getting closer to production, one step at a time.  I can still produce proofs.  It is the laser etching part that is delayed. I know that you are frustrated by the wait, you have every right to be. I'm frustrated too. I apologize, I'm doing the best I can to get orders completed and get back in business.  Thank you for your patience and understanding.  
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    Eric

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  • Store Home
    • Granite on Granite
    • Granite on PaveStone
    • 2" Thick Granite
    • Bevel Marker
    • 4" Thick Granite
    • Pet Urns
    • Pet Urns - Alder & Granite
    • Mini Pet Monuments
    • Plaques
    • 10 Commandments
    • Custom Coasters
    • Memorials for People
  • Galleries
    • Gallery #1
    • Gallery #2
    • Gallery #3
    • Memorials for People
    • Custom Projects
    • Memorial Gardens & Displays
  • Customization Form
  • Contact Me
  • About
  • FAQ
  • Customer Reviews
  • Uploading your photo
  • Info for writing your text for your stone
  • Suggested Links
  • Pet Loss
  • About Laser Etching
  • Funny Pet GIFs (little video clips)
  • Privacy Policy
  • Benches
  • Blog
  • Granite on PaveStone